Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to The Vinyl Atelier! The terms “we”, “us” and “our” refer to The Vinyl Atelier V.O.F. The Vinyl Atelier operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Vinyl Atelier is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence (18 years in the Netherlands), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ slightly depending on your screen settings or device.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities per customer or per order.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. The Vinyl Atelier reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and receive payment.
Please review your order carefully before submitting, as cancellations after order confirmation may not be possible. If we do not accept, make a change to, or cancel an order, we will notify you using the contact details provided during checkout.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent that your purchases are for personal use only and not for resale or export.


SECTION 4 - PRICES AND BILLING

All prices are shown in euros (€) and include VAT where applicable, unless stated otherwise. Prices, discounts, and promotions are subject to change without notice.
Shipping, handling, and customs duties may apply and will be calculated at checkout.
You agree to provide accurate and complete billing and contact information so that we can process your order and communicate as needed.
You represent that you are authorized to use the chosen payment method and agree to pay all incurred charges, including taxes and shipping.


SECTION 5 - SHIPPING AND DELIVERY

We ship worldwide from the Netherlands. Delivery times are estimates and may vary depending on destination and carrier.
We are not responsible for delays caused by postal services, customs, or other events beyond our control.
Once an order is transferred to the carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

All content on our website—including images, product descriptions, logos, and design elements—is owned by The Vinyl Atelier V.O.F. or our licensors and is protected by international copyright and trademark laws.
You may not reproduce, distribute, or use our materials without prior written permission.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or integrations (e.g., payment gateways, tracking tools). These are provided “as is” and “as available,” without any warranties or endorsements. Your use of third-party tools is entirely at your own risk.


SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, products, or services offered on those sites. Please review their policies before engaging in any transaction.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

The Vinyl Atelier is powered by Shopify, which provides the e-commerce platform enabling our Services. However, all purchases are made directly with The Vinyl Atelier V.O.F. Shopify is not responsible for any aspect of your transactions with us.


SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy, available at www.shopify.com/legal/privacy.


SECTION 11 - FEEDBACK

If you share feedback, ideas, or reviews with us, you grant The Vinyl Atelier a royalty-free, worldwide license to use them for promotional or operational purposes.


SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors or omissions and to update or cancel orders if product information is found to be inaccurate, even after an order has been submitted.


SECTION 13 - PROHIBITED USES

You agree not to misuse our website or engage in illegal, fraudulent, or harmful activity, including hacking, spreading malware, or violating intellectual property rights.


SECTION 14 - TERMINATION

We may suspend or terminate your access to our Services at any time for any reason. You remain liable for any outstanding payments up to the date of termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Vinyl Atelier V.O.F. shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless The Vinyl Atelier V.O.F., Shopify, and their affiliates against any claims arising from your use of the Services or violation of these Terms.


SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms represent the entire agreement between you and The Vinyl Atelier V.O.F.


SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign or transfer our rights at any time.


SECTION 21 - GOVERNING LAW

These Terms and any transactions with The Vinyl Atelier V.O.F. are governed by Dutch law. Any disputes will be resolved by the competent courts of the Netherlands.


SECTION 22 - HEADINGS

Headings are included for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms at any time on this page. Updates take effect once published. Continued use of the website means acceptance of the revised Terms.


SECTION 24 - CONTACT INFORMATION

The Vinyl Atelier V.O.F.
📍 Business address: Brandevoortse Dreef 165, 5708 ZR Helmond, The Netherlands
📞 Phone: +31 6 1283 7866
📧 Email: info@thevinylatelier.com
💼 Chamber of Commerce (KvK): 94281231
💶 VAT number: NL866385593B01